Reactive Problem Solving and Proactive Development in Infrastructure Projects

 

Introduction

The Swedish Transport Administration (STA) is by far the largest public client of transport infrastructure in Sweden. In addition to the responsibility of planning, construction, and operation and maintenance of public roads and railways, the STA has also been commissioned by the Swedish government to be responsible for the overarching and long-term planning of the infrastructure sector development, including promoting innovation and productivity development. This broad mission comprises major challenges, not least in the planning and execution of large infrastructure projects where a variety of different actors and technical systems are to be coordinated and deliver a sustainable project result. In this article, we discuss that these challenges require project participants to use their creative ability for both proactive and reactive development work to be able to deliver satisfactory project outcome. Further, we argue that these two types of development work can either hamper or support each other, depending on how they are managed. The arguments put forward in this article are based on results from several years of research in the fields of procurement, inter-organizational collaboration, innovation and organizational learning in the infrastructure sector.


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